Monday, October 15, 2007

No Free/Busy Information



You have noticed clients are not able to locate each other free busy information. The fact is that the organization went through a mail migration from exchange 2000 to exchange 2003 and all free busy data is gone. You have asked to bring the free busy back to life from death.


  • Problem: Free /Busy information is not present
  • Cause: Recent migration from Exchange 2000 to Exchange 2003
  • Solution: make sure the distinguish name of the PF folder is same as the site folder name attribute.
  • Solution 2: If you have verified the DN matches to site folder name, you need to backup the data on the PF folders delete the PF database and recreate another one.
  • Distinguish name

CN=Public Folder Store (CHTXFTWEX1),CN=First Storage Group,CN=InformationStore,CN=CHTXFTWEX1,CN=Servers,CN=CH Fort Worth TX,CN=Administrative Groups,CN=chapTELNET25,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=chapTELNET25,DC=org

  • Site folder name

CN=Public Folder Store (CHTXFTWEX1),CN=First Storage Group,CN=InformationStore,CN=CHTXFTWEX1,CN=Servers,CN=CH Fort Worth TX,CN=Administrative Groups,CN=chapTELNET25,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=chapTELNET25,DC=org


PS: You are still not seeing the Free/Busy folder under public folders (backup all PF information) delete the PF database and recreate the new one.

http://smtp25.blogspot.com/2007/08/no-freebusy-information-could-be.html

Best,

Oz ozugurlu

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