Problem: Information store won't come online, and event log has MSExchangeIS 9564
Cause: Antivirus software is causing the problem, in this case
Solution: Disable AV from register and restart the information store service
Information store won't mount, and event log will have the following error Event ID: 9564
After performing several tests, and disabling most of the services have figured out the AV software is causing the issue. Disabling AV from register did the trick
HKLM\System\CurrentControlSet\Services\MSExchangeIS\VirusScan
Set enabled to 0 to disable the AV
Event Type: Error |
Event Source: MSExchangeIS |
Event Category: General |
Event ID: 9564 |
Date: 6/28/2007 |
Time: 9:12:34 AM |
User: N/A |
Computer: CHTNCHAAP1 |
Description: |
Error 0xffffffff starting the Microsoft Exchange Information Store. |
Failed to init VSERVER. |
For more information, click http://www.microsoft.com/contentredirect.asp.
Oz Ozugurlu
1 comment:
Here is the Registery key one more time
HKLM\System\CurrentControlSet\Services\MSExchangeIS\VirusScan
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