Skype4B crashes , when attemping to reply to notifications.

Recently, we found out Skype for business start crashing with the symptom explained below. After working around the issue, we figured it out the issue is caused by recently installed security update

KB4011040” 

Issue :  When user clicks on the notification message at the bottom right screen , Skype4B closes entirely. When user opens Skype4B and initiates IM to another user it works.

Cause : Recently installed “Security update for Skype for business KB4011040”

Solution: Install Office update KB4011099 to fix the issue.

September 5, 2017, update for Office 2016 (KB4011099)

https://support.microsoft.com/en-us/help/4011040/descriptionofthesecurityupdateforskypeforbusiness2016september12-2017

https://www.microsoft.com/en-us/download/details.aspx?id=55944

Oz Casey, Dedeal
Systems Engineer
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