Monday, November 3, 2008

Outlook 2003: Inbox - unable to display folder


On Terminal server some users are reporting 'Unable to display folder' for the users Inbox". Al other folders seems to be fine, and users can compose new e-mail and sent it without any problems, however accessing inbox generates the error.


After poking around with security settings, we discovered the fix was very easy, start outlook with the /cleanviews switch. The outlook did freeze up a little bit and magic switch did do the trick.

Why this happened:

I wish I could come up with logical answer for the corruption of default views, I am in the dark, who knows, the reality is that knowing some of the outlook switches are very useful and save time for sure

I did a post while back about these switches, here are some of the handy ones

  • /cleanviews
  • /CleanProfile
  • /CleanReminders
  • /CleanRules
  • /ResetFolders
  • /Rpcdiag

Oz ozugurlu

MVP (Exchange)


MCSE (M+,S+) MCDST, Security+, Server +,Project+



Anonymous said...

Thanks for posting these switches.
After spending ages re-creating

Outlook & user profiles to resolve a 'Folder can not be displayed' issue these switches did the trick in no time flat.

Anonymous said...

Wow, thanks for putting this out there. Even 3 years later this is helping. thanks again